Support

Common questions

I forgot my password.
On the sign-in screen choose the password reset option and we email you a reset link.

How do I cancel my subscription?
iPhone: Settings → your name → Subscriptions. Android: Google Play → Profile → Payments & subscriptions → Subscriptions.

I bought a plan but it is locked.
Open the plan screen and tap "Restore purchases". If that does not help, email us.

How do I delete my account?
See Delete your account.

Speaking practice does not work.
Check that Parlo is allowed to use the microphone and speech recognition in your phone settings.